DRAFT — placeholder text for the store owner to complete before launch. Not legal advice and not yet in effect.

Returns & Refunds

Return window

[TO FILL: e.g. 14/30 days from delivery; condition requirements for collectibles, sealed vs opened boxes]

Defects & missing parts

[TO FILL: how to report QC issues, evidence required, replacement vs refund]

Refunds

[TO FILL: refund method and timing; who pays return shipping]

Pre-orders

[TO FILL: cancellation rules for pre-order items]